what is transformation prep coaching?
Transformation prep is for clients whose goals is to step on stage to celebrate their journey in a transformation category. We work together through your journey with that goal in mind. This style of coaching is for women who are 100% ready to commit to the journey.
what is lifestyle coaching?
Lifestyle coaching is for clients whose goals are to get healthy, lose body fat or complete a transformation without the goal of stepping on stage. I offer both 1:1 all inclusive coaching and nutrition only coaching for lifestyle clients.
do you offer payment plans
Yes, I do have payment options available. A signed contract will be required as well as a valid credit card on file via Paypal.
what if i decide to quit the program?
if you decide to discontinue coaching no refunds will be given. If you are on a payment plan and have decided to cancel your coaching, you will be required to pay a cancellation fee which would be $100 for every month left on the program.
what happens if i injure myself or have a medical issue?
Jana Roller and or Jana Roller Fitness is not liable for any injury, illness or condition that occurs before, during or after the program. If you have suffered an injury or require suspended time for medical issues/emergencies/surgeries, I will be happy to put your programing on hold for up to 6-8 months while you recover.
what if i have specific dietary restrictions or conditions?
I do not write specific meal plans, however I do give you nutritional suggestions or meal suggestions. I create customized macro targets for my clients, which allows for flexibility in diet preference and conditions.
what is the difference between 1:1 and group coaching?
You can find information on each style of coaching here.
do you offer refunds?
Due to the nature of my programs and customized coaching I do not offer refunds. In some spefici cases outlined in the service contract, a refund may be given. If at any time a client wishes to discontinue their program there will be no refund given, even if there is uncompleted months on their coaching program.
what forms of payment do you accept?
I accept Canadian Interac email money transfers and credit card payments through Paypal.
do you share my progress photos online?
Only if you give me permission. I never share unless you give me consent.
how can i sign up for coaching?
Head on over to the contact page to start the process! You will be asked to fill out a client questionnaire and then we set up a time to chat over the phone to get to know one another to see if we would be a good fit!
do you coach men?
I currently am not taking on any male clients at this time, however I have many colleagues in the industry who I trust that I can refer any male clients to.
what are your credentials?
I am a certified personal trainer through CFES, currently taking upgrading through ISSA. I am also a certified fitness nutritionist. I believe in continued education so I can continue to bring my clients the best information and guidance throughout their journey.